/* ============================================================
   TOS ServiceDesk — app styles
   DESIGN TOKENS (brand-first). Components consume these variables,
   so the whole UI re-skins from here.
   Brand: #de424a (accent) · #303031 (ink) · white-dominant · Barlow Condensed.
   NOTE: --accent stays DYNAMIC — the submit form recolours it per issue
   type (spec §7 colour-coding), so it defaults to the brand red here.
   ============================================================ */
:root{
  /* Brand */
  --brand:#de424a; --brand-600:#c5323a; --brand-050:#fdecec;
  --accent:#de424a;                 /* dynamic: recoloured by submit-form JS */
  /* Neutrals (white-dominant) */
  --ink:#303031; --muted:#6b7280; --line:#e6e8eb;
  --bg:#f6f7f8; --card:#ffffff; --surface-2:#f5f6f8;
  /* Semantic */
  --green:#0f9d58; --red:#de424a; --amber:#d97706;
  /* Type — Manrope (UI/headings) + JetBrains Mono (accent micro-labels), per the
     Azurio look the owner liked. Mono is used for tracked uppercase labels, meta,
     ticket numbers — the "editorial/agency" signature. */
  --font-head:"Manrope","Segoe UI",system-ui,-apple-system,sans-serif;
  --font-body:"Manrope","Segoe UI",system-ui,-apple-system,Roboto,Arial,sans-serif;
  --font-accent:"JetBrains Mono",ui-monospace,"Cascadia Code",Consolas,monospace;
  /* Radius & elevation */
  --radius:10px; --radius-sm:6px; --radius-lg:16px;
  --shadow-sm:0 1px 2px rgba(48,48,49,.06);
  --shadow:0 8px 24px rgba(48,48,49,.10);
  --shadow-lg:0 18px 44px rgba(48,48,49,.16);
}
*{box-sizing:border-box}
body{
  margin:0;font-family:var(--font-body);font-size:16px;
  background:var(--bg);color:var(--ink);line-height:1.5;
  -webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;
}
a{color:var(--brand);text-decoration:none}
a:hover{text-decoration:underline}
h1{font-family:var(--font-head);font-size:1.75rem;font-weight:800;letter-spacing:-.02em;margin:0 0 4px}
h2{font-family:var(--font-head);font-size:1.2rem;font-weight:700;letter-spacing:-.01em;margin:0 0 12px}

/* ===== Page transitions =====
   1) Cross-document View Transitions — a smooth crossfade between pages on
      navigation (progressive enhancement: Chrome/Edge; older browsers just
      navigate as before, no harm).
   2) A gentle content entrance on every load so pages feel alive, not instant
      (works everywhere, incl. the login page). */
@view-transition{navigation:auto}
::view-transition-old(root),::view-transition-new(root){
  animation-duration:.4s;animation-timing-function:cubic-bezier(.4,0,.2,1)}
main.container{animation:page-in .5s cubic-bezier(.2,.7,.2,1) both}
@keyframes page-in{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}

/* Busy submit button — set by the double-submit guard in base.html.
   The label is kept (not replaced) so the button can't change width mid-press;
   the spinner sits alongside it. currentColor keeps it correct on every variant. */
button.is-busy{position:relative;cursor:progress}
button.is-busy>span{visibility:hidden}
button.is-busy::after{
  content:"";position:absolute;top:50%;left:50%;width:16px;height:16px;margin:-8px 0 0 -8px;
  border:2px solid currentColor;border-right-color:transparent;border-radius:50%;
  animation:btn-spin .6s linear infinite}
@keyframes btn-spin{to{transform:rotate(360deg)}}
@media(prefers-reduced-motion:reduce){
  button.is-busy::after{animation-duration:1.6s}}

/* Top bar (frosted glass, brand-first) */
.topbar{background:rgba(255,255,255,.72);backdrop-filter:blur(16px) saturate(1.4);
  -webkit-backdrop-filter:blur(16px) saturate(1.4);color:var(--ink);
  border-bottom:1px solid rgba(230,232,235,.7);position:sticky;top:0;z-index:900}
/* Width widened 1200 → 1320px (2026-07-20): the Employees table added Job Title
   and got tight; the extra 120px keeps role/status badges from wrapping without
   feeling wide-screen-ugly on narrower content (the submit form is centred inside
   a 660px hero, so nothing "spreads out"). */
.topbar-inner{max-width:1320px;margin:0 auto;display:flex;align-items:center;gap:18px;padding:10px 22px}
.brand{display:flex;align-items:center;gap:11px;color:var(--ink);flex-shrink:0}
.brand:hover{text-decoration:none}
.brand img{height:30px;width:auto;display:block}
.brand-name{font-family:var(--font-head);font-weight:700;font-size:1.05rem;letter-spacing:.03em;
  text-transform:uppercase;color:var(--ink);border-left:2px solid var(--line);padding-left:11px}
/* Nav: never wrap — scroll horizontally on tight widths instead of breaking lines.
   ⚠️ The hidden scrollbar below is why the Admin link vanished for the Administrator
   (the only role with every link): it overflowed by 22px with nothing on screen to
   say so. Links that must never be missed do NOT belong in here — put them in
   .user-box. The .is-scrollable fade (toggled from base.html) is the guard so a
   future overflow announces itself instead of silently eating a link. */
.nav{display:flex;gap:2px;margin-left:4px;min-width:0;overflow-x:auto;scrollbar-width:none}
.nav::-webkit-scrollbar{display:none}
.nav a{color:var(--ink);font-family:var(--font-accent);font-weight:500;font-size:.72rem;letter-spacing:.02em;
  text-transform:uppercase;white-space:nowrap;padding:7px 11px;border-radius:8px;transition:.15s ease}
.nav a:hover{color:var(--brand);background:var(--surface-2);text-decoration:none}
/* Desktop only — on mobile .nav is a vertical dropdown with overflow:visible, so
   nothing is ever clipped there and a fade would just dim the last item. */
@media(min-width:761px){
  .nav.is-scrollable{
    -webkit-mask-image:linear-gradient(to right,#000 calc(100% - 26px),transparent);
    mask-image:linear-gradient(to right,#000 calc(100% - 26px),transparent)}
}
/* Shrink priority: the user box yields before the nav does.
   It used to be flex-shrink:0, which forced the nav to absorb the ENTIRE squeeze —
   that is what clipped a nav link on the Administrator (the only role wide enough
   to overflow). The display name is the right thing to sacrifice: it already
   ellipsises by design, and the full name is in the title attribute. */
.user-box{margin-left:auto;display:flex;align-items:center;gap:10px;flex-shrink:1;min-width:0}
.user-name{color:var(--ink);font-weight:600;font-family:var(--font-head);letter-spacing:.02em;
  max-width:170px;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
/* At the container's full width the nav must keep every link. Below that it falls
   back to scrolling, where the .is-scrollable fade advertises the overflow —
   and ≤760px it becomes a vertical dropdown that never clips at all. */
@media(min-width:1200px){ .nav{flex-shrink:0} }
.role-badge{background:var(--surface-2);color:var(--muted);border:1px solid var(--line);
  font-family:var(--font-accent);font-size:.66rem;letter-spacing:.01em;padding:3px 9px;border-radius:999px;white-space:nowrap}
.link-btn{background:#fff;border:1px solid var(--line);color:var(--ink);padding:5px 12px;
  border-radius:8px;cursor:pointer;white-space:nowrap;transition:.15s ease}
.link-btn:hover{background:var(--surface-2);border-color:var(--muted)}
.logout-form{margin:0}
/* Hamburger (mobile only — shown ≤760px). Animates to an X when open. */
.nav-toggle{display:none;flex-direction:column;justify-content:center;gap:4px;
  width:42px;height:42px;padding:0;flex-shrink:0;cursor:pointer;
  border:1px solid var(--line);background:#fff;border-radius:10px}
.nav-toggle:hover{background:var(--surface-2)}
.nav-toggle-bar{display:block;width:20px;height:2px;margin:0 auto;border-radius:2px;
  background:var(--ink);transition:transform .2s ease,opacity .2s ease}
.nav-toggle[aria-expanded="true"] .nav-toggle-bar:nth-child(1){transform:translateY(6px) rotate(45deg)}
.nav-toggle[aria-expanded="true"] .nav-toggle-bar:nth-child(2){opacity:0}
.nav-toggle[aria-expanded="true"] .nav-toggle-bar:nth-child(3){transform:translateY(-6px) rotate(-45deg)}

/* Keyboard focus: a visible brand ring for all interactive elements (accessibility). */
:focus-visible{outline:2px solid var(--brand);outline-offset:2px;border-radius:4px}

/* Layout */
.container{max-width:1320px;margin:26px auto;padding:0 22px}
.page-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px;gap:12px;flex-wrap:wrap}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius-lg);padding:22px;margin-bottom:18px;box-shadow:var(--shadow-sm)}
.muted{color:var(--muted)}
.small{font-size:.8rem}
.mono{font-family:var(--font-accent);letter-spacing:-.02em}
.empty{text-align:center;color:var(--muted);padding:32px}

/* Forms */
.field{margin-bottom:14px;position:relative}
.field label{display:block;font-weight:600;font-size:.9rem;margin-bottom:5px}

/* Field hint — a small circled "?" revealing a tooltip on hover / keyboard focus.
   Markup: templates/tickets/_hint.html. Pure CSS, no JS.
   The tooltip is positioned against .field (position:relative above), NOT against
   the button — so it spans the field's width and can never spill off the viewport,
   however long the text or narrow the screen. */
.hint{
  display:inline-flex;align-items:center;justify-content:center;flex:none;
  width:15px;height:15px;padding:0;margin-left:5px;vertical-align:-2px;
  border:1px solid var(--line);border-radius:50%;
  background:#fff;color:var(--muted);
  font:700 10px/1 var(--font-body);cursor:help;transition:.15s ease}
.hint:hover,.hint:focus{border-color:var(--brand);color:var(--brand);background:var(--brand-050)}
.hint::after{
  content:attr(data-tip);
  position:absolute;left:0;right:0;bottom:calc(100% + 7px);
  padding:9px 11px;border-radius:8px;
  background:var(--ink);color:#fff;box-shadow:var(--shadow);
  /* Shorthand resets the label's 600 weight and .9rem size — the tip is prose. */
  font:400 .75rem/1.5 var(--font-body);letter-spacing:0;text-align:left;
  opacity:0;visibility:hidden;transform:translateY(3px);
  transition:opacity .15s ease,transform .15s ease;
  pointer-events:none;z-index:60}
/* :focus, not :focus-visible — focus-visible deliberately excludes touch, so on a
   phone (no hover at all) tapping the "?" would do nothing. This makes tap, click
   and keyboard all reveal it. */
.hint:hover::after,.hint:focus::after{opacity:1;visibility:visible;transform:none}
@media(prefers-reduced-motion:reduce){.hint::after{transition:none}}
.form-control,input[type=text],input[type=password],input[type=url],input[type=file],select,textarea{
  width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:8px;font:inherit;background:#fff;
}
.form-control:focus,input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 20%,transparent)}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.err{color:var(--red);font-size:.82rem}
.err ul{margin:4px 0 0;padding-left:16px}
.stack{margin-top:12px;display:flex;flex-direction:column;gap:8px}
.form-card{max-width:720px}
.form-actions{display:flex;gap:10px;margin-top:8px;flex-wrap:wrap}
/* Conditional coloured section (spec §7 colour-coding) */
.accent-box{border-left:4px solid var(--accent);background:color-mix(in srgb,var(--accent) 6%,#fff);padding:12px;border-radius:8px}

/* Buttons */
.btn{display:inline-block;border:1px solid var(--line);background:#fff;color:var(--ink);padding:9px 17px;
  border-radius:var(--radius);font:inherit;font-weight:600;letter-spacing:.02em;cursor:pointer;transition:.15s ease}
.btn:hover{background:var(--surface-2);text-decoration:none}
.btn-primary{background:var(--accent);border-color:var(--accent);color:#fff}
.btn-primary:hover{background:var(--accent);filter:brightness(.94)}
.btn-success{background:var(--green);border-color:var(--green);color:#fff}
.btn-success:hover{filter:brightness(.94)}
.btn-danger{background:var(--red);border-color:var(--red);color:#fff}
.btn-danger:hover{filter:brightness(.94)}
.btn-block{width:100%;margin-top:6px}

/* Tables */
.table{width:100%;border-collapse:collapse}
/* Horizontal padding is 8px (was 12): the employees table now carries 10 columns
   (checkbox + delete added 2026-07-20), and at 12px it no longer fit a 1280px
   viewport — the very clipped-buttons bug the overflow fix had just cured. */
.table th,.table td{text-align:left;padding:10px 8px;border-bottom:1px solid var(--line);font-size:.92rem}
.table th{color:var(--muted);font-family:var(--font-accent);font-size:.68rem;text-transform:uppercase;letter-spacing:.02em;font-weight:500}
.table tbody tr:hover{background:var(--surface-2)}
/* Wide tables scroll INSIDE their card instead of overflowing it (fixes buttons
   spilling out of the container on the employees list, etc.). */
.table-wrap{width:100%;overflow-x:auto}
/* Overflow affordance (same disease as the nav's invisible Admin link): when the
   table is wider than the wrap, the action buttons in the last column sat clipped
   at the card edge with nothing saying "there's more". base.html toggles
   .is-scrollable while there is still content to the right of the scroll position,
   so the fade vanishes once you've scrolled to the buttons. */
.table-wrap.is-scrollable{
  -webkit-mask-image:linear-gradient(to right,#000 calc(100% - 30px),transparent);
  mask-image:linear-gradient(to right,#000 calc(100% - 30px),transparent)}
/* The actions column must never be the squeezed one: width:1% + nowrap makes the
   table allocate its intrinsic width, so squeezing happens in the text columns. */
.table th:last-child,.table td:last-child{width:1%;white-space:nowrap}
/* Long free-text cells yield instead (ellipsis; full value in the title attr).
   NOTE: max-width on a td is IGNORED by auto table layout — the clamp must live on
   an inner block element, hence the span.clamp-text wrapper in the templates. */
.table .clamp-text{display:block;max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* Bulk-selection bar (employees screen) — visible only while rows are checked. */
.bulk-bar{display:flex;align-items:center;gap:10px;padding:10px 16px}
.bulk-bar[hidden]{display:none}
.table input[type=checkbox]{width:15px;height:15px;accent-color:var(--brand);cursor:pointer}
/* Compact, aligned action buttons in a table row */
.row-actions{display:flex;gap:6px;justify-content:flex-end;align-items:center;white-space:nowrap}
.row-actions form{margin:0}

/* Badges & chips — nowrap so a two-word role label ("Department Head",
   "IT Support") can never split across two lines inside a narrow table cell. */
.badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:.75rem;font-weight:600;white-space:nowrap}
.chip{display:inline-block;padding:2px 9px;border-radius:6px;font-size:.75rem;font-weight:600;color:#fff}
.chip-hardware{background:#2563eb}
.chip-software_issues{background:#d97706}
.chip-software_installation{background:#059669}
.chip-unblocking_url{background:#7c3aed}
.chip-other{background:#6b7280}
.badge.breach{background:#fee2e2;color:#b91c1c}
.status-new{background:#e0e7ff;color:#3730a3}
.status-pending_approval{background:#fef3c7;color:#92400e}
.status-approved{background:#d1fae5;color:#065f46}
.status-rejected{background:#fee2e2;color:#991b1b}
.status-assigned{background:#dbeafe;color:#1e40af}
.status-in_progress{background:#cffafe;color:#155e75}
.status-on_hold{background:#f3f4f6;color:#374151}
.status-resolved{background:#dcfce7;color:#166534}
.status-closed{background:#e5e7eb;color:#374151}
.status-reopened{background:#fef9c3;color:#854d0e}

/* Filters */
.filters{display:flex;flex-wrap:wrap;gap:8px;padding:12px 16px}
.filter{padding:5px 13px;border-radius:999px;background:var(--surface-2);border:1px solid var(--line);
  color:var(--ink);font-size:.85rem;font-weight:600;transition:.15s ease}
.filter.active{background:var(--accent);border-color:var(--accent);color:#fff}
.filter:hover{text-decoration:none;border-color:var(--muted)}
.filter.active:hover{filter:brightness(.94);border-color:var(--accent)}

/* Detail page */
.detail-grid{display:grid;grid-template-columns:2fr 1fr;gap:18px;align-items:start}
.detail-list{display:grid;grid-template-columns:150px 1fr;gap:8px 12px;margin:0}
.detail-list dt{color:var(--muted);font-size:.85rem}
.detail-list dd{margin:0}
.plain{list-style:none;padding:0;margin:0}
.comment{border-top:1px solid var(--line);padding:10px 0}
.comment-head{display:flex;gap:8px;align-items:baseline;margin-bottom:2px}
.comment-form{margin-top:12px;display:flex;flex-direction:column;gap:8px}
.timeline{list-style:none;padding:0;margin:0}
.timeline li{padding:8px 0;border-bottom:1px solid var(--line);font-size:.9rem}
.timeline li:last-child{border-bottom:none}
.link-back{color:var(--muted)}

/* Alerts */
.messages{margin-bottom:16px}
.alert{padding:11px 14px;border-radius:8px;margin-bottom:10px;font-size:.92rem}
.alert-success{background:#dcfce7;color:#166534;border:1px solid #86efac}
.alert-error,.alert-danger{background:#fee2e2;color:#991b1b;border:1px solid #fca5a5}
.alert-info{background:#dbeafe;color:#1e40af;border:1px solid #93c5fd}
.alert-warning{background:#fef3c7;color:#92400e;border:1px solid #fcd34d}

/* Near-real-time activity toast (bottom-right) */
.live-toast{position:fixed;right:20px;bottom:20px;z-index:1100;display:flex;align-items:center;
  gap:14px;max-width:380px;background:var(--ink);color:#fff;padding:16px 18px 16px 16px;
  border-radius:var(--radius);border-left:4px solid var(--brand);
  box-shadow:var(--shadow-lg);animation:toast-in .25s ease-out}
.live-toast[hidden]{display:none}
.live-toast-icon{font-size:1.6rem;line-height:1}
.live-toast-body{display:flex;flex-direction:column;gap:2px}
.live-toast-body strong{font-size:1rem}
.live-toast-body .muted{color:#9ca3af}
.live-toast-actions{display:flex;flex-direction:column;gap:6px;margin-left:auto}
@keyframes toast-in{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}
.btn-sm{padding:5px 12px;font-size:.8rem}

/* Nav notification bubbles */
.nav-badge{display:inline-block;min-width:18px;padding:0 5px;margin-left:2px;border-radius:999px;
  background:var(--brand);color:#fff;font-size:.7rem;font-weight:700;line-height:18px;text-align:center;
  vertical-align:middle;box-shadow:0 0 0 3px color-mix(in srgb,var(--brand) 22%,transparent)}
.nav-badge[hidden]{display:none}

/* Required-field marker */
.req{color:#dc2626;font-weight:700}

/* Employees per-page control */
.perpage-row{display:flex;align-items:center;gap:6px;justify-content:flex-end;margin:-6px 0 12px}

/* Reports */
.stat-row{display:flex;gap:14px;flex-wrap:wrap;margin-bottom:18px}
.stat-card{flex:1;min-width:130px;background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px;text-align:center;box-shadow:var(--shadow-sm);transition:transform .15s ease,box-shadow .15s ease}
.stat-card:hover{transform:translateY(-2px);box-shadow:var(--shadow)}
.stat-n{font-size:2rem;font-weight:800;letter-spacing:-.03em}
.stat-l{color:var(--muted);font-family:var(--font-accent);font-size:.66rem;text-transform:uppercase;letter-spacing:.02em}
.bar-row{display:flex;align-items:center;gap:10px;margin:6px 0;font-size:.9rem}
.bar-label{width:130px;flex-shrink:0;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.bar{flex:1;background:#eef2f7;border-radius:6px;height:14px;overflow:hidden}
.bar-fill{display:block;height:100%;background:var(--accent);border-radius:6px}
.bar-n{width:38px;text-align:right;color:var(--muted);flex-shrink:0}

/* Attachment preview modal */
.attach-link{background:none;border:none;color:var(--accent);cursor:pointer;font:inherit;padding:4px 0;text-align:left}
.attach-link:hover{text-decoration:underline}
.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.55);display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}
.modal-overlay[hidden]{display:none}
.modal-box{background:#fff;border-radius:12px;width:min(900px,95vw);max-height:90vh;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 10px 40px rgba(0,0,0,.3)}
.modal-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 16px;border-bottom:1px solid var(--line)}
.modal-actions{display:flex;gap:8px;white-space:nowrap}
.modal-body{padding:12px;overflow:auto;background:#f3f4f6}
.attach-img{max-width:100%;display:block;margin:0 auto}
.attach-frame{width:100%;height:70vh;border:none;background:#fff}

/* Email lookup (My Tickets) */
.lookup-form label{display:block;font-weight:600;margin-bottom:6px}
.lookup-row{display:flex;gap:8px}
.lookup-row .form-control{flex:1}

/* Auth (login) — glass card + helpdesk-robot */
.auth-wrap{min-height:calc(100vh - 130px);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:18px;padding:24px 0}
.auth-card{width:100%;max-width:410px;margin:0;padding:24px 30px 28px;text-align:center}
.auth-card h1{font-family:var(--font-head);font-size:1.8rem;margin:4px 0 2px;text-transform:uppercase;letter-spacing:.01em}
.auth-card .sub{color:var(--muted);margin:0 0 4px}
.auth-card .case-note{margin:0 0 18px}
.auth-card .field{text-align:left}
/* Show / hide password toggle */
.pw-wrap{position:relative}
.pw-wrap input{padding-right:62px}
.pw-toggle{position:absolute;right:6px;top:50%;transform:translateY(-50%);background:none;border:0;
  color:var(--brand);font:inherit;font-weight:600;font-size:.82rem;cursor:pointer;padding:5px 8px}
.pw-toggle:hover{text-decoration:underline}
.robot{width:150px;margin:0 auto 4px}
.robot svg{width:100%;height:auto;display:block;overflow:visible}
.r-antenna{stroke:#c9ced5;stroke-width:4;stroke-linecap:round}
.r-antenna-tip{animation:r-pulse 1.8s ease-in-out infinite;transform-origin:center}
@keyframes r-pulse{0%,100%{opacity:1}50%{opacity:.4}}
.r-eye,.r-pupil{transition:opacity .2s ease}
.r-pupil{transition:transform .16s ease, opacity .2s ease}
.r-hand{transition:transform .32s cubic-bezier(.3,.8,.3,1)}
.r-closed{opacity:0;transition:opacity .2s ease}
.robot.is-hiding .r-eye,.robot.is-hiding .r-pupil{opacity:0}
.robot.is-hiding .r-closed{opacity:1}
.robot.is-hiding .r-hand-l{transform:translate(22px,-58px)}
.robot.is-hiding .r-hand-r{transform:translate(-22px,-58px)}
@media(prefers-reduced-motion:reduce){.r-antenna-tip{animation:none}}

/* ===== Backdrops + glassmorphism =====
   Default: a clean STATIC vector (soft contour lines) on white.
   body.waves pages (submit / login): animated flowing line waves instead. */
.bg-static{position:fixed;inset:0;z-index:-2;overflow:hidden;background:#fbfbfc}
.bg-static-svg{position:absolute;inset:0;width:100%;height:100%}
.waves-scene,.neural-scene{position:fixed;inset:0;z-index:-2;overflow:hidden;background:#fbfbfc;display:none}
.waves-scene svg,.neural-scene svg{position:absolute;inset:0;width:100%;height:100%}
body.waves .bg-static,body.neural .bg-static{display:none}
body.waves .waves-scene{display:block}
body.neural .neural-scene{display:block}
.grain{position:fixed;inset:0;z-index:-1;width:100%;height:100%;opacity:.04;pointer-events:none;mix-blend-mode:multiply}

/* Decorative analytics Lottie — fixed bottom-LEFT, behind content, shown at full
   natural opacity. Internal pages only; hidden on login + submit (body.waves). */
/* Fade in only once Lottie has painted the first frame — otherwise the empty
   container renders alongside the page, then pops when the JSON parses. base.html
   adds .is-ready on the lottie 'DOMLoaded' event, which triggers this transition. */
.lottie-bg{position:fixed;left:-1.5vw;bottom:-1vw;z-index:-1;
  width:min(34vw,420px);aspect-ratio:1;opacity:0;pointer-events:none;
  transition:opacity .45s ease}
.lottie-bg.is-ready{opacity:1}
.lottie-bg svg{width:100%;height:100%;display:block}
body.waves .lottie-bg{display:none}
@media(max-width:760px){.lottie-bg{width:min(60vw,300px)}}
@media(prefers-reduced-motion:reduce){.lottie-bg{display:none}}

/* Glass surface (used as a tasteful accent, not the whole page) */
.glass-card{background:rgba(255,255,255,.55);border:1px solid rgba(255,255,255,.75);
  border-radius:22px;box-shadow:0 24px 70px rgba(48,48,49,.16), inset 0 1px 0 rgba(255,255,255,.7);
  backdrop-filter:blur(24px) saturate(1.4);-webkit-backdrop-filter:blur(24px) saturate(1.4)}

/* Submit hero — centered form floating on the aurora */
.submit-hero{max-width:660px;margin:0 auto;padding:6px 0 48px}
.hero-head{text-align:center;margin:8px 0 22px;animation:rise .7s cubic-bezier(.2,.7,.2,1) both}
/* Clean, minimal heading — sentence case, restrained size, solid colours (no
   all-caps display, no animated gradient sheen). */
.display{font-family:var(--font-head);font-weight:800;line-height:1.1;
  letter-spacing:-.025em;font-size:clamp(1.9rem,4vw,2.6rem);margin:0;color:var(--ink)}
.display .hl{color:var(--brand)}
.hero-head p{color:var(--muted);margin:8px auto 0;max-width:46ch}
.submit-hero .form-card{max-width:none;margin:0;animation:rise .7s .08s cubic-bezier(.2,.7,.2,1) both}
@keyframes rise{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:none}}

/* Contact strip under the submit form. Placeholder copy/numbers for now. */
.submit-hero .contact-box{max-width:none;margin:18px 0 0;padding:18px 22px;
  animation:rise .7s .16s cubic-bezier(.2,.7,.2,1) both}
.contact-box-head{margin:0 0 13px;font-family:var(--font-head);font-weight:700;
  font-size:.95rem;letter-spacing:-.01em;color:var(--ink)}
.contact-list{list-style:none;margin:0;padding:0;
  display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.contact-list li{display:flex;flex-direction:column;gap:3px;min-width:0}
/* A person's name — deliberately NOT the uppercase mono micro-label used elsewhere:
   shouting someone's name reads as a category, not a colleague. */
.contact-name{font-family:var(--font-body);font-size:.78rem;font-weight:500;
  letter-spacing:.01em;color:var(--muted)}
.contact-num{font-family:var(--font-head);font-weight:700;font-size:.95rem;
  color:var(--ink);white-space:nowrap}
.contact-num:hover{color:var(--brand);text-decoration:none}
/* Stack before the three columns get too cramped to read. */
@media(max-width:600px){.contact-list{grid-template-columns:1fr;gap:13px}}

/* 404 page — minimalist and calm, reuses the .waves backdrop from submit/login. */
.notfound{max-width:520px;margin:60px auto;padding:36px 22px;text-align:center;
  animation:rise .7s cubic-bezier(.2,.7,.2,1) both}
.notfound-mark{width:56px;height:56px;margin-bottom:22px;opacity:.9}
.notfound-code{font-family:var(--font-accent);font-size:.72rem;font-weight:600;
  letter-spacing:.28em;color:var(--brand);margin:0 0 8px;text-transform:uppercase}
.notfound-title{font-family:var(--font-head);font-size:clamp(1.6rem,3.4vw,2.1rem);
  font-weight:800;letter-spacing:-.02em;margin:0 0 12px;color:var(--ink)}
.notfound-sub{color:var(--muted);margin:0 auto 26px;max-width:44ch}

/* Fixed glass credit pill, bottom-left */
/* "Powered by [Django logo]" — centered, in normal flow (below the form/card, so it
   never crowds the form). Muted mono label + the Django wordmark logo. */
.credit-line{display:flex;align-items:center;justify-content:center;gap:9px;
  color:var(--muted);font-family:var(--font-accent);font-size:.72rem;font-weight:500}
.credit-line .django-logo{height:22px;width:auto;display:block}
.credit-line.powered{margin:26px auto 6px}
/* On submit the form is inside .submit-hero; keep a clear gap under it. */
.submit-hero .credit-line.powered{margin-top:30px}

@media(prefers-reduced-motion:reduce){
  .hero-head,.submit-hero .form-card,.submit-hero .contact-box,main.container{animation:none}
  ::view-transition-old(root),::view-transition-new(root){animation:none}
}
@media(max-width:640px){
  /* Toast must never exceed a small viewport — span the width with side gutters. */
  .live-toast{left:12px;right:12px;bottom:12px;max-width:none}
  .live-toast-actions{flex-direction:row}
  .stat-card{min-width:calc(50% - 7px)}   /* 2-up stat grid on phones, not 1-up */
}

/* Mid-width laptops: free up header space so the nav stays on one row (no clip).
   The logo alone identifies the app, so the "ServiceDesk" wordmark + role badge drop. */
@media(max-width:1120px){
  .brand-name{display:none}
  .role-badge{display:none}
  .user-name{max-width:120px}
  .nav a{padding:7px 8px;letter-spacing:.03em}
}
@media(max-width:760px){
  .detail-grid,.grid-2{grid-template-columns:1fr}
  .detail-list{grid-template-columns:1fr}
  /* Show the hamburger; the nav becomes a full-width dropdown under the header. */
  .nav-toggle{display:flex}
  .nav{position:absolute;top:100%;left:0;right:0;flex-direction:column;gap:2px;margin:0;
    padding:8px;overflow:visible;display:none;
    background:rgba(255,255,255,.98);backdrop-filter:blur(16px) saturate(1.4);
    -webkit-backdrop-filter:blur(16px) saturate(1.4);
    border-bottom:1px solid var(--line);box-shadow:var(--shadow)}
  .nav.open{display:flex}
  /* Full-width links with comfortable ≥44px tap targets (accessibility). */
  .nav a{width:100%;padding:12px 14px;font-size:.9rem;letter-spacing:.04em;border-radius:8px}
  .nav-badge{float:right}
  .user-name{display:none}   /* reclaim room; identity still shown once expanded on desktop */
}